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Privacy Policy

Last updated: June 25, 2025

TradeCraft (tradingsetup.pro) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and services.

Information We Collect

Personal Information

  • Account Information: Email address, name, and profile information when you sign in with Google OAuth
  • Contact Information: Email address and message content when you contact us
  • Payment Information: Processed securely through third-party payment processors (Gumroad, PayPal)
  • Communication Preferences: Newsletter subscriptions and notification settings

Automatically Collected Information

  • Usage Data: Pages visited, time spent on site, click-through rates, feature usage patterns
  • Technical Data: IP address, browser type, device information, operating system, screen resolution
  • Analytics Data: Collected via Google Analytics and Microsoft Clarity for user behavior analysis
  • Cookie Data: Session cookies, preference cookies, and analytics cookies

How We Use Your Information

  • Service Provision: To provide and improve our trading tools and analysis features
  • Account Management: To manage your account, process subscriptions, and provide customer support
  • Communication: To respond to inquiries, send important updates, and deliver requested content
  • Analytics: To analyze site usage, improve user experience, and optimize our services
  • Advertising: To display relevant ads via Google AdSense and measure ad performance
  • Security: To protect against fraud, abuse, and security threats
  • Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party services (Google Analytics, Microsoft Clarity, payment processors) under strict confidentiality agreements
  • Legal Requirements: When required by law, court order, or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (users will be notified)
  • Consent: With your explicit consent for specific purposes

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and collect analytics data:

  • Essential Cookies: Required for basic site functionality and security
  • Analytics Cookies: Google Analytics and Microsoft Clarity for usage analysis
  • Advertising Cookies: Google AdSense for relevant ad display
  • Preference Cookies: To remember your settings and preferences

You can control cookies through your browser settings, but disabling certain cookies may affect site functionality.

Third-Party Services

We integrate with the following third-party services, each with their own privacy policies:

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • SSL/TLS encryption for data transmission
  • Secure authentication through Google OAuth
  • Regular security audits and monitoring
  • Access controls and employee training
  • Data backup and recovery procedures

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Account Data: Until account deletion or 2 years of inactivity
  • Usage Analytics: Aggregated data retained for up to 26 months
  • Communication Records: Customer support emails retained for 3 years
  • Payment Records: Retained as required by law and payment processors

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your information for certain purposes
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information below. We will respond within 30 days.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify users of material changes by posting the updated policy on our website and updating the "Last updated" date. Continued use of our services constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy, your personal information, or wish to exercise your rights, please contact us:

  • Email: Contact us through our contact form
  • Website: tradingsetup.pro
  • Response Time: We aim to respond to all inquiries within 48 hours